Privacy Policy
What information do we collect?
Personal
information is information that can be used to directly or indirectly
identify you. Personal information also includes anonymous information
that is linked to information that can be used to directly or indirectly
identify you. Personal information does not include information that
has been irreversibly anonymized or aggregated so that it can no longer
enable us, whether in combination with other information or otherwise,
to identify you.
We will only collect and use personal
information which is necessary to comply with our legal obligations and
to assist us to administer our business and provide you with the
services you request.
We collect information from you when you
register on our site, place an order, subscribe to our newsletter or
respond to a survey.
When ordering or registering on our site,
as appropriate, you may be asked to enter the following information:
your name, e-mail address, mailing address and phone number. You may,
however, also visit our site anonymously.
What do we use your information for?
We
use the information you provide to us for the specific purposes for
which you provide the information, as stated at the time of collection,
and as otherwise permitted by law. The information we collect from you
may be used in the following ways:
1.To personalize your experience (your information helps us to better respond to your individual needs)
2.To
improve our website and your shopping experience (we continually strive
to improve our website offerings based on the information and feedback
we receive from you)
3.To improve customer service (your
information helps us to more effectively respond to your customer
service requests and support needs)
4.To process transactions
including executing your payments and delivering the purchased products
or services requested. To administer a contest, special promotion,
survey, activity or other site feature
5.To send periodic
emails. The email address you provide for order processing, may be used
to send you important information and updates pertaining to your order,
in addition to receiving occasional company news, updates, related
product or service information, etc.
We
take reasonable steps to ensure that your personal information is
accurate, complete, and up to date. You have the right to access,
correct, or delete the personal information that we collect. You are
also entitled to restrict or object, at any time, to the further
processing of your personal information. You have the right to receive
your personal information in a structured and standard format and, where
technically feasible, the right to have your personal information
transmitted directly to a third party. You may lodge a complaint with
the competent data protection authority regarding the processing of your
personal information.
To protect the privacy and the security of
your personal information, we may request information from you to
enable us to confirm your identity and right to access such information,
as well as to search for and provide you with the personal information
we maintain. There are instances where applicable laws or regulatory
requirements allow or require us to refuse to provide or delete some or
all of the personal information that we maintain.
How do we protect your information?
You
are responsible for your own username and password safety and security.
We recommend choosing a strong password and changing it frequently.
Please do not use the same login details (email and password) across
multiple websites.
That said, we do implement a variety of
security measures including offering the use of a secure server. All
supplied sensitive/credit information is transmitted via Secure Socket
Layer (SSL) technology and then encrypted into our Payment gateway
providers database only to be accessible by those authorized with
special access rights to such systems, and are required to keep the
information confidential. After a transaction, your private information
(credit cards, social security numbers, financials, etc.) will not be
stored on our servers.
Our servers and website are security
scanned and fully verified externally by McAfee Secure from Symantec on a
daily basis to protect you online.
Do we use cookies?
Yes.
Cookies are small files that a site or its service provider transfers
to your computers hard drive through your Web browser (if you have
allowed it via your settings). This enables the sites or service
providers systems to recognize your browser and capture and remember
certain information. We use cookies to help us remember and process the
items in your shopping cart, understand and save your preferences for
future visits and compile aggregate data about site traffic and site
interaction so that we can offer better site experiences and tools for
you in the future.
We may contract with third-party service
providers to assist us in better understanding our site visitors. These
service providers are however not permitted to use the information
collected on our behalf except to help us directly conduct and improve
our business. We use, for example, Google Analytics, a web analytics
service provided by Google, Inc. (“Google”) to help us better understand
how users engage with our website. Google Analytics uses cookies in
order to collect information on the usage of our website. This
information is used to compile reports and create services to help us
improve our website and the services associated with it. The reports
disclose website trends without identifying individual visitors. The
information generated by the Google cookie about your use of our website
(including your IP address) may be transmitted to and stored by Google
on servers in the United States. Google may also transfer this
information to third parties where required to do so by law, or where
such third parties process the information on Google's behalf. Google
will not associate your IP address with any other data held by Google.
On
some pages of our website, third parties that provide applications
through our website may set their own cookies in order to provide
services, track the success of their applications or customize
applications for you. For example, when you share content using a social
media sharing button such as Facebook or Twitter, the social network
that has created the button will record that you have done this. Because
of how cookies work, we cannot access these cookies nor can the third
parties access the data in cookies used by us.
If you prefer, you
can choose to have your computer warn you each time a cookie is being
sent, or you can choose to turn off all cookies via your browser
settings. Like most websites, if you turn your cookies off, some of our
services may not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How long do we retain your information?
We will retain your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting or other applicable laws.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
Contact Us
If you would like to exercise one of your rights as set out above, or if you have a question or a complaint about this policy, the way your personal information is processed, please contact us via cosiniservice@gmail.com.